[No Return or Exchange] Top Branded Clothing Flat 80% -85% OFF on Rs.2499 & Above on Selected Orders

Here are the key steps to return or exchange a product ordered on Ajio:

1. Initiate Return/Exchange Within 7 Days
   • Ajio allows returns or exchanges to be initiated within 7 days of delivery. Login to your Ajio account and go to ‘My Orders’ to start the process.
2. Fill Return/Exchange Form
   • Select the item you want to return/exchange. Pick a reason, choose refund or replacement, and fill the form.
3. Pack and Ship
   • Place the unused product in the original packaging and shipping bag. Affix the return label from your email outside the package.
4. Return Pickup
   • Schedule a free Ajio return pickup by calling their logistics partner. You can also opt for self-shipment by dropping off the package at your nearest DHL store.
5. Refunds Initiated
   • Once Ajio receives and verifies the return, refunds are initiated within 2-7 working days to original payment method. Exchanges will be shipped out soon.

So in summary – initiate return/exchange within 7 days, correctly pack and schedule free pickup, and finally get refunds once Ajio completes return verification. Contact Ajio customer care 1800-889-9991 for any issues.